FasTab Payments, Inc.
Collection and Use of Personal Information
This section explains the purposes for which FasTab collects personal information
● Social Media:
We may offer you the opportunity to otherwise engage with FasTab or its content on or through Social Media. When you engage with us through Social Media websites, plug-ins and applications, you may allow us to have access to and disclose certain information associated with your Social Media account (e.g., name, username, email address, profile picture) to deliver content or as part of the operation of the website, plug-in or application.
We collect information relating to any payments you place on the FasTab Platform. We collect your first name, last name, phone number, email address, the date and time of order placement along with the IP address and device identifier of the device used for order creation. This helps us protect against theft, fraud and unauthorized access to an account, and certain payment information using the secure services of our payment processors. Payment operations are outsourced to our payment processors and we do not store your credit card information in our systems other than the first four and last four digits of the credit card number. Our payment gateway is Stripe. You can view their terms and conditions here: https://stripe.com/en-ca/legal/ssa
If you pay for alcohol, you may be asked to provide government-issued identification by the restaurant, to confirm that you are of legal age.
● Order History:
We may collect your order history including the date, time, cost, number of guests, method of purchase, and order details, including specific food items ordered and special order instructions. We use this information to ensure that your order has been completed and to improve our service offerings.
● Marketing and Other Communications:
This section explains when we may contact you for marketing purposes or to inform you about important changes or other developments to the FasTab Platform, products, services or your account
You agree that we may use your personal information to let you know about our other events, products and services that may be of interest to you including services that may be the subject of direct marketing. We may contact you to do so by telephone, SMS/MMS and email and if you use our mobile application, via push notification. It is always your choice whether to receive or to continue receiving such marketing materials and updates from FasTab. We will not send you any direct marketing communications unless you have separately consented to receive such communications or such consent has been deemed to have been given under applicable law. If you no longer wish to receive direct marketing communications, you can opt-out by contacting us at Support@fastabpayments.com
● Restaurant Reviews:
We may offer you the opportunity to submit a review of restaurants on the FasTab Platform. When your review is published, the results may be made available to restaurants in appropriate circumstances. You also consent to us using such reviews in any marketing or advertising materials.
● Surveys and Research:
From time to time, FasTab may offer you the opportunity to participate in one of our surveys or other research, or to provide feedback regarding your order or experience with FasTab. The information obtained through our surveys and research is used in an aggregated, non-personally identifiable form to help us understand users of the FasTab Platform and to enhance our product and service offerings.
● Contact Us:
When you contact us with a comment or question, we collect the information you provide such as your name and email address, along with additional information that we may need to help us promptly respond to your inquiry. We retain this information to assist you in the future and to improve our customer service and service offerings. We also use personal information to establish and manage our relationship with you and provide quality service. We may record voice calls for training and quality purposes.
Information We Collect Automatically
This section explains the information we collect automatically when you visit the FasTab Platform
We and our third-party service providers, including Google Analytics, collect, process, store and analyze information when you visit the FasTab Platform, including IP address, your location when the FasTab mobile application is used, device identifiers, browser characteristics, operating system details, language preferences, referring URLs, length of visits, pages viewed and other related information. We also use "cookies" or other tools that track, measure and analyze the behaviours and usage patterns of visitors to the FasTab Platform. We use this information to help us understand how visitors engage with the FasTab Platform and to improve our visitors’ experience.
A cookie is a tiny element of data that the FasTab Platform can send to your browser, which may then be stored on your web browser or mobile device so we can recognize you when you return. The information that cookies collect includes the date and time of your visit, your registration information, session identification number, and your navigational history and preferences
You can obtain additional information on Google Analytics’ collection and processing of data and data privacy and security, including how to learn more about opting out of Google Analytics’ data collection by visiting the Google Analytics website.
This section explains how FasTab uses Interest-Based Advertising to show you ads targeted to your interests, and how you may opt out of Interest-Based Advertising
To learn more about Interest-Based Advertising, or to opt out of online interest-based advertising from a list of companies participating in the Digital Advertising Alliance of Canada at any time, visit http://youradchoices.ca/choices.
To learn more about Interest-Based Advertising in mobile apps and to opt out of this type of advertising by third-party advertising companies that participate in the DAAC’s AppChoices tool, please download the version of AppChoices for your device at https://youradchoices.ca/appchoices/.
On your mobile device, you may also have a “Limit Ad Tracking” setting (in iOS devices) or a setting to “Opt-out of Interest-Based Ads” (on Android), which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.
Please be aware that, even if you opt out of interest-based advertising, you may continue to receive ads from us, but they will not be served using interest-based information about you. Also, to successfully opt out, you must have cookies enabled in your web browser. If your browser is configured to reject cookies when you visit these opt-out webpages, or you subsequently erase your cookies, use a different device or web browser, your opt-out instruction may not, or may no longer, be effective. Your opt-out selections only apply to the web browser you use so you must opt out of each web browser on each device that you use. Once you opt out, if you delete your browser’s saved cookies, you may need to opt out again.
We may also use services provided by third-party platforms (such as Social Media and other websites) to serve targeted advertisements on such platforms to you or others, and we may provide a hashed version of your email address or other information to the platform provider for such purposes. To opt out of the use of your information for such purposes, please contact us at Support@fastabpayments.com. Please be aware that, even if you opt out of Custom Audience Ads, you may continue to receive ads from us, but they will not be served using Custom Audience Ads.
We may use Social Media, or other third parties, to serve Custom Audience Ads on their platforms. You may be able to set your preferences for advertisements through your account settings on the platforms.
Disclosure of Personal Information
This section explains under what circumstances personal information may be disclosed by FasTab
We may use the personal information that you provide to us if we are under a duty to disclose or share your personal information in order to comply with (and/or where we believe we are under a duty to comply with) any applicable legal obligation; or in order to enforce the Terms of Service/Use and any other agreement we have with you. This includes exchanging personal information with other companies and other organizations for the purposes of fraud protection and prevention. We and our service providers may use or disclose your personal information in response to a search warrant or other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise required or permitted by applicable law or legal process. Your personal information may also be used or disclosed where necessary or desirable for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.
Safeguarding and Retention of Personal Information
This section explains the safeguards FasTab has put in place to protect your personal information and the length of time FasTab may retain your personal information
We have implemented administrative, technical and physical measures to protect your personal information from unauthorised access and against unlawful processing, accidental loss, destruction and damage. We restrict access to your personal information to FasTab personnel and authorized service providers who require access to fulfill their job requirements.
The transmission of information via the internet is not completely secure. Although we will take steps to protect your personal information, we cannot guarantee the security of your personal information or other data transmitted to the FasTab Platform; any transmission is at your own risk. Once we have received your personal information, we will use organizational and technical safeguards to try to prevent unauthorised access.
Access to Personal Information and Withdrawal of Consent
This section explains how you may gain access to your personal information held by FasTab and how you may withdraw consent to the collection and use of personal information
You have the right to access, update and correct inaccuracies in your personal information in our custody and control, subject to certain exceptions prescribed by law. You may request access, updating and corrections of inaccuracies in other personal information we have in our custody or control by emailing or writing to us at the contact information set out below. We may request certain personal information for the purposes of verifying the identity of the individual seeking access to their personal information records and may restrict access to personal information as required or permitted by applicable law or legal process.
You may withdraw or modify your consent to any ongoing and future collection and use of personal information at any time, subject to legal and contractual restrictions, provided that reasonable notice is given to us. If you withdraw your consent to receive information regarding certain products, publications, services or events being offered by FasTab, you will no longer receive those types of communications.
FasTab Payments, Inc.
800 - 136 Market Ave.
Winnipeg, MB R3B 0P4
or by email at Support@fastabpayments.com
Last Updated: September 12, 2022